THERAPY 2000’s Karen H. Dowling, Honored with the Prestigious Fellow of the American College of Healthcare Executives (FACHE) Status

Congratulations are in order for THERAPY 2000’s Karen H. Dowling, MCD, CCC-SLP, MBA, FACHE on recently becoming a Fellow of the American College of Healthcare Executives, the nation’s leading professional society for healthcare leaders. Fellow status represents achievement of the highest standard of professional development. In fact, only 7,500 healthcare executives hold this distinction.

Karen Dowling is responsible for overall operations at THERAPY 2000 and strategic initiatives for the North Texas Region, East Texas, Amarillo, Austin and San Antonio areas of Texas. Karen holds a bachelor’s degree in speech-language pathology and a master’s degree in communication disorders from Louisiana State University. She also holds a master’s degree in business administration from Texas Woman’s University.

To obtain Fellow status, candidates must fulfill multiple requirements, including passing a comprehensive examination, meeting academic and experiential criteria, earning continuing education credits and demonstrating professional/community involvement. Fellows are also committed to ongoing professional development and undergo recertification every three years.

“Because healthcare management ultimately affects the people in our communities, it is critically important to have a standard of excellence promoted by a professional organization,” says Thomas C. Dolan, PhD, FACHE, CAE, president and chief executive officer of ACHE. “By becoming an ACHE Fellow and simultaneously earning board certification from ACHE, healthcare leaders can show that they are committed to providing high-quality service to their patients and community.”

The American College of Healthcare Executives is an international professional society of more than 30,000 healthcare executives who lead our nation’s hospitals, healthcare systems and other healthcare organizations. ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Leadership, which draws more than 4,500 participants each year. ACHE is also known for its journal, the Journal of Healthcare Management, and magazine, Healthcare Executive, as well as ground-breaking research and career development and public policy programs. ACHE’s publishing division, Health Administration Press, is one of the largest publishers of books and journals on all aspects of health services management in addition to textbooks for use in college and university courses. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare leaders by providing exceptional value to its members.

Dowling is privileged to use the FACHE credential, which signifies board certification in healthcare management and ACHE Fellow status. THERAPY 2000 is proud to have her as a leader within the company.

Meet New Director of Human Resources, Lisa Manderson

Lisa has served as an HR professional for over the past 10 years.  She has extensive experience in benefits, compensation planning, employee engagement, and employee relations.  Lisa has worked in notable healthcare organizations such as Mercer, Milliman, Kaiser Permanente, and most recently, JPS Health Network. Lisa was born and raised in California and relocated with her family to the DFW area a number of years ago. She is excited to join the THERAPY 2000 team and has had a great time learning about the agency over the past two weeks. This week she will be shadowing therapists in the DFW area and learning about the services we provide on a daily basis. Welcome Lisa!

T2000’s Jennifer Riley appointed to State Medicaid Managed Care Advisory Committee

Congratulations to Jennifer Riley!

Jennifer was recently appointed by Kyle Janek, Health and Human Services Executive Commissioner to the State Medicaid Managed Care Advisory Committee.

What is the State Medicaid Managed Care Advisory Committee?

The State Medicaid Managed Care Advisory Committee, created by Senate Bill 7 of the 83rd Texas Legislature (Regular Session), provides recommendations and ongoing input to HHSC on the statewide implementation and operation of Medicaid managed care. The committee looks at a range of issues, including program design and benefits, systemic concerns from consumers and providers, efficiency and quality of services delivered by Medicaid managed care organizations, contract requirements for Medicaid managed care, provider network adequacy, and trends in claims processing.

The committee also will help HHSC with policies related Medicaid managed care and share information on best practices with the Medicaid Regional Advisory Committees.  The State Medicaid Managed Care Advisory Committee serves as the central source for stakeholder input on the implementation and operation of Medicaid managed care.

Current Members

  1. John Hellerstedt (chair), Austin, Seton
  2. Deanna Abraham, Corsicana, Mosaic
  3. Helen Baker, San Antonio, Consumer Directed Services in Texas
  4. Trey Berndt, Austin, AARP
  5. Dennis Borel, Austin, Coalition of Texans with Disabilities
  6. Jay Buech, San Antonio, H-E-B
  7. Grady Burris, Cedar Park, Texas Alliance for Long Term Care
  8. Troy Carter, Houston, parent
  9. Anne Dunkelberg, Austin, Center for Public Policy Priorities
  10. Tamarah Duperval-Brownlee, Georgetown, Lone Star Circle of Care
  11. Lynda Forehand, Murphy, parent
  12. Paul Hain, Dallas, Children’s Medical Center
  13. Carlos Hernandez, San Antonio, WellMed Medical Group
  14. Colleen Horton, Austin, Hogg Foundation for Mental Health
  15. Harvey Laas, Richmond, AccessHealth
  16. Adam Lalonde, Los Fresnos, Los Fresnos Dental Center
  17. George Ledbetter, Austin, Girling Healthcare
  18. Barbara Maxwell, Austin, Texas Association of Health Plans
  19. Vipul Mankad, Austin, Loop 360 Healthcare Solutions
  20. Soad Michelsen, San Antonio, Clarity Child Guidance Center
  21. Amy Mizcles, Austin, ARC of Texas
  22. Kristi Morrison, Houston, All Things Work Incorporated
  23. Justin Olsen, San Antonio, Children’s Hospital of San Antonio
  24. Nancy Rice, Houston, Travis Medical Sales Corporation
  25. Jennifer Riley, Dallas, THERAPY 2000
  26. Michelle Schaefer, Sonora, Sutton County Hospital District
  27. Jan Scott, Houston, Texas Children’s Health Plan
  28. Betty Lee Streckfuss, Spring, McKesson
  29. Doug Svien, Stephenville, Rock House Support Services
  30. Donna Tyler, Dallas, consumer and parent
  31. Silvia Vargas, El Paso, parent
  32. Raquel Villarreal, McAllen, parent

Chari-Tee 2000 Golf Tournament gets Diamond Sponsor in THERAPY 2000

THERAPY 2000 steps up as Diamond sponsor for C2K inaugural golf tournament

As Jerre would say, “Wahoo!” THERAPY 2000 has signed on as the DIAMOND level sponsor for the 2013 Chari-Tee 2000 golf tournament! That brings Chari-T2000 golf sponsorships up to $15,000. Chari-T2000 is looking to get $20,000 worth of sponsorships for the tournament, so please keep them coming. All money raised by the 501(c) goes to support Chari-t2000 and kids in need of therapy services and equipment. Learn more about the golf tournament, register to play, or sponsor the tournament visit under “events.”

About the Chari-Tee 2000 Golf Tournament


 Chari-Tee off Details

  • Friday, September 27, 2013
  • Woodbridge Golf Club (learn more about the course
  • 7400 Country Club Dr.
  • Wylie, TX 75098


  • Registration 11:30-12:30
  • 1:00 PM Shotgun Start
  • $125 per player ($500 4 man team) before September 6, 2013


  • Green Fees
  • Cart with GPS
  • Unlimited Range Balls and Practice Facility
  • Dinner following tournament
  • Non-alcoholic beverages and snacks/cash bar
  • Prizes available
  • Par 3 contest

Learn more about the amazing work this charity is doing at

Timberland brand creates custom shoes for child with AFOs (Ankle Foot Orthosis)

Timberland footwear may be known for their rugged shoes but they should also be known for their “kind souls.”  The footwear company based out of New Hampshire recently went out of their way to provide a custom footwear solution, at no additional charge, for a THERAPY 2000 family member’s young daughter. The family was having issues finding shoes that fit over their daughters new AFOs (Ankle Foot Orthosis). THERAPY 2000, is based in Texas and provides in home pediatric occupational, physical and speech therapy for children with developmental delays and disabilities.Ira Kirkley’s (Executive Director of Strategic Development at THERAPY 2000) daughter was in need of some new summer shoes after a recent surgery and six weeks of wearing casts. Ira’s daughter has cerebral palsy and has received treatment from THERAPY 2000 since long before he became an employee. She needed new, larger AFOs (Ankle Foot Orthosis) to support her mobility. AFOs provide support for weak muscles and place the ankle-foot in the correct position for walking. As is common with children with cerebral palsy, walking is made difficult due to excessive tone in her muscles.  Though just what the doctor ordered, the family was having a difficult time finding a shoe that would fit over her new, larger AFOs. This is a common problem since most shoes are not wide-enough, too tight in the toe box or require lacing which is difficult for many children wearing AFOs.  Parents often turn to velcro strapped shoes as a solution but most are not designed long enough to stretch over the AFOs.

Mrs. Kirkley found a pair of purple and pink Timberland sandals at a local retailer that she knew her daughter would love since they matched the color of her new[ap1]  AFO’s.  Unfortunately the straps weren’t long enough to fit around the cast.  She contacted Timberland to inquire about options.  Timberland product coordinator, Amy Kennison, spoke with Mrs. Kirkley and had her take measurements of her daughter’s foot. Amy then quickly got in touch with a Timberland shoe engineer. The engineer volunteered to design two pairs of custom sandals, one for her current size and one size larger for her next pair based on the ones she liked with modified, longer Velcro straps.  Amy then got in touch with the factory to get the shoes made.  Amy felt the project was, “meant to be,” since it came together so seamlessly and the company offered the shoes as a gift to the family.  In an email thanking Amy, Mrs. Kirkley shared a picture of her daughter in her new Timberland shoes and shared that her daughter was very excited that she could finally put on her own shoes!  The whole family was pleased with the outcome. Mr. Kirkley explained, “They offered them to us for free and over-nighted them to us!  Pretty amazing customer service.  Most importantly, my daughter loves them.”

According to their mission is to equip people to make a difference in their world by creating outstanding products and by trying to make a difference in the communities where they live and work. Well done then Timberland!

THERAPY 2000 Provides occupational, physical and speech therapy to children across Texas in the comfort of their home or daycare. Visit to learn more

Editor’s note:  Since this blog post ran, Timberland has received additional requests from families for custom-fit sandals.  Though the company wishes it could say yes to every request, it unfortunately does not have the capacity to do so.  Timberland has agreed to help the families who have made requests to this date, but unfortunately will not be able to accommodate any additional customizations.”